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We value your privacy. This Policy explains what data we collect, how we use it, and your rights.
This Privacy Policy applies to fxroboteasy.com, our software, and related services.
EASY Bots ("we", "us") provides trading automation software via fxroboteasy.com (the "Site") and related services. We are the data controller for processing described in this Policy.
This Policy covers personal data we process when you visit the Site, use our software (the "Programme"), interact with support, or engage with our channels (e.g., Telegram).
It does not cover third‑party sites/services that we do not control (e.g., your broker, VPS provider, Telegram's own platform policies).
We rely on consent (Art. 6(1)(a) GDPR) for non‑essential cookies and similar tracking where required.
Payments are processed by third‑party providers. We receive limited billing metadata (e.g., status, masked details). We do not store full payment card numbers.
Invoices and tax records are retained as required by applicable law.
Where data is transferred internationally, we use appropriate safeguards such as Standard Contractual Clauses (SCCs) or equivalent mechanisms and implement additional measures where appropriate.
Telegram communications are subject to Telegram's infrastructure and terms; avoid sharing sensitive credentials.
| Data Category | Retention Period |
|---|---|
| Account and licensing records | Duration of relationship + up to 24 months after inactivity |
| Support communications and diagnostics | Up to 24 months unless required longer |
| Logs and technical telemetry | Typically up to 12 months |
| Invoices/tax records | 5–7 years or as required by law |
| Cookie preferences | Up to 12 months |
We may retain data longer if necessary to resolve disputes or enforce agreements.
We use industry‑standard safeguards, including encryption in transit (TLS), restricted access on a need‑to‑know basis, and secure credential handling.
Best Practices:
We recommend using a reliable VPS and enabling account security best practices. Never share passwords, 2FA codes, or full API keys in chat or email.
You may have the right to access, rectify, erase, restrict, port, or object to processing of your personal data, and to withdraw consent where applicable.
How to exercise:
Email privacy@fxroboteasy.com from your registered email and describe your request. We may ask for verification. We aim to respond within 30 days (45 days where permitted).
You may lodge a complaint with your supervisory authority if you believe your rights are infringed.
Categories collected:
Identifiers (name, email), commercial information (licence/purchase metadata), internet activity (usage/technical data), and inferences (minimal, if any).
Purpose of use:
As described in Section 4.
Sensitive data:
We do not knowingly process sensitive personal information as defined by CPRA, beyond security/authentication data.
Do Not Sell or Share:
We do not sell or share personal information for cross‑context behavioral advertising.
Consumer rights:
Access, delete, correct, and limit use of certain data as applicable. Submit requests to privacy@fxroboteasy.com.
You can opt out of marketing emails at any time via unsubscribe or by contacting support@fxroboteasy.com. Transactional/essential service messages are not marketing.
We do not sell personal data. If practices change, we will update this Policy and provide an opt‑out mechanism.
Our services are not directed to individuals under 18. We do not knowingly collect data from children. If you believe a child provided data, contact privacy@fxroboteasy.com to request deletion.
Our algorithms automate trading logic per configuration but do not make decisions that produce legal effects about you as an individual. Trading outcomes depend on market conditions and your settings.
We may update this Policy from time to time. Material changes will be noted by updating the "Last updated" date and, where appropriate, by providing additional notice.
Email (Privacy)
privacy@fxroboteasy.comSupport Email
support@fxroboteasy.comTelegram Support Bot
@fxroboteasyteambotWebsite
https://fxroboteasy.comPostal address:
[PLACEHOLDER: insert verified business or registered agent address]Last updated: January 17, 2025 • Effective: January 1, 2025